Reference

Understand Your Rights Before You Start

These legal terms set out how semartjitu operates, what you can expect from us, and what we expect from you. Access to our lobby depends on local law and is available only where permitted in your region.

Account EligibilityData HandlingDANA, OVO, GoPay Wallet TermsUser RightsRegional Access Conditions

Explore the Lobby Read FAQ

HOW WE HANDLE IT

Data, Cookies, Security and Your Account

We keep your account data only as long as your account is active or as required to resolve a dispute. Once an account is closed and all obligations settled, personal data is removed from active systems. Here is how we approach each area that matters to you.

Data Retention

Account data — including wallet details and transaction history for DANA, OVO, GoPay — is kept while your account is open. Closed accounts are purged from active records after obligations are resolved.

Cookie Policy

We use session cookies to keep you logged in and to remember your lobby position. No third-party advertising cookies are dropped. Clear them anytime in your browser settings without affecting your account.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. Any change to your linked wallet — DANA, OVO, or GoPay — triggers a re-verification step before the new wallet is active.

Requesting Changes

To update personal data, correct a wallet mismatch, or request full account deletion, contact us through live chat or email. We confirm receipt within one business day and process requests in order.

What Our Legal Terms Actually Cover

semartjitu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms apply the moment you open an account and use any part of the platform — the lobby, wallet deposits, or support contact. Eligibility is determined by your location and whether access is permitted under local law where you are. We do not accept accounts

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from regions where access is restricted by applicable law. When you deposit through DANA, OVO, or GoPay, you confirm that the wallet belongs to you and that the funds are yours to use. We verify wallet ownership as part of the account process — this means
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the name on your registered e-wallet must match your account details. Mismatches will hold your withdrawal until identity is confirmed. Data you submit during registration — name, contact details, wallet info — is processed strictly to run your account, process payments, and respond to support requests.
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We do not sell personal data to third parties. Cookies on the site track session behaviour only; you can clear them through your browser settings at any time. Players in Yogyakarta and other Indonesia regions access the same terms and the same wallet paths. If you
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believe your data is being processed incorrectly, you can raise a dispute through our support channel — details are in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About Any Legal or Policy Question

If you have a question about how your data is used, want to request account deletion, or need to dispute a term — our support team handles all of it. Use the channel that works for you. We respond to legal and policy queries in the same queue as account support.

Common Questions About Our Terms and Policies

These are the questions we get most often about how our legal terms work in practice — from account access to wallet data and your rights as a user.

Access depends on local law in your region. You must be of legal age in your jurisdiction and located in a region where access is permitted. We check eligibility at registration and reserve the right to restrict accounts where access is not allowed.

Yes. The name on your registered e-wallet — whether DANA, OVO, or GoPay — must match your account name exactly. A mismatch will hold your withdrawal until our team verifies your identity through the support channel.

Your data is used only to run your account, process wallet transactions, and respond to support requests. We do not share or sell personal data to third parties. Data is held while your account is active and removed after closure.

Yes. Send a deletion request through live chat or our support email. We confirm receipt within one business day. Once your account is closed and any outstanding balance is settled, personal data is removed from active systems.

If a change in local law affects your eligibility, we will notify you through your registered contact and provide a window to withdraw any available balance before the account is suspended. We follow applicable local law in all cases.

Cookies keep your session active and remember your lobby position. They do not track you across other sites or pass data to advertisers. You can clear them through your browser at any time without losing your account or wallet links.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoAbout Us

Understand Your Rights Before You Start

Data, Cookies, Security and Your Account

Data Retention

Cookie Policy

Account Security

Requesting Changes

Reach Us About Any Legal or Policy Question

Common Questions About Our Terms and Policies

01 Who can open an account on semartjitu?

02 Does my DANA or OVO wallet name need to match my account name?

03 How is my personal data used and stored?

04 Can I request that my data be deleted?

05 What happens to my account if access becomes restricted in my region?

06 How do cookies on semartjitu affect my account or browsing?

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